Award Support

Support Hubs

Free one-on-one meetings with an Auckland Challenge Award Leader — via Microsoft Teams or phone. Open to participants, parents, and anyone with questions about The Award. No preparation needed, just bring your questions.

What we cover

What can we help with?

Whether you’re just starting out or mid-Award and stuck, our Award Leaders can help you get moving. There’s nothing you need to prepare — just come with your questions.

🗒️ Choosing activities

Help choosing Skill, Service, and Physical Recreation activities that fit your life.

📊 Logging in the ORB

Walk-throughs of how to log hours and navigate the Online Record Book.

🏕️ Journeys

Planning or joining an Adventurous Journey — what’s involved, your options, and next steps.

🔄 Transfers

Moving from a school or another provider? We’ll walk you through transferring your Award.

👨‍👩‍👧 For parents

Questions about costs, timelines, and how to support your young person through The Award.

❓ Anything else

Not sure what you need help with? That’s fine too — just come along and we’ll figure it out together.

Book a Meeting

Choose a time that works for you

Use the calendar below to pick a slot. If nothing suits, email us at dofe@aucklandchallenge.org.nz and we’ll sort something out.

Contact

Contact Us

We are here to help!
With dedicated Award Leaders available whenever you need, you can get the answers you need in a way that suits you.

address

Adventurous Journeys

For information about the Journey section, please email us

You can also join one of our partners‘ journey options, or see our Adventurous Journeys page

Award Support

For general Award enquiries please email dofe@aucklandchallenge.org.nz

You can also give Kathryn our coordinator a call on 0274916618

Admin Support

For finance and admin enquiries please email admin@aucklandchallenge.org.nz

For IT Services, and ACORN technical support please email it@aucklandchallenge.org.nz